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Meet Our Project Teams

PRESIDENT

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Chris Merz
President

Joining the team in 2019, Chris brings more than 25 years of experience leading a variety of complex organizations.

 

Chris has demonstrated a history of structured and innovative continuous improvement. Whether it be automotive assembly, supply chain or disaster restoration, he has a firm, fair and honest approach to identifying opportunities and implementing solutions that drive improvement and growth.

 

Using a deep knowledge of the lean/six sigma tool box, as well as, his principles of train, teach and coach, Chris endeavors to strengthen and empower every member of the team. 

 

Teamwork generates satisfied employees, and satisfied employees will consistently exceed our customer’s expectations.

CHIEF OPERATING OFFICER

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Bob Graham
Chief Operating Officer

Bob Graham brings 23 years of construction experience, both in new construction and remodeling projects, to SunGlo.  He is well versed in Framing, Roofing, Siding, Insulation, Drywall, Painting, Wood Foundations, Finish Carpentry, Cabinetry, Concrete Flat Work, Modular Home Installations, and Commercial Construction.  With 10 years of experience at SunGlo and in insurance restoration, Bob has the extensive knowledge and advanced training necessary to effectively oversee the entire production department: Carpentry, Water Mitigation, Contents, Project Teams and Sub-contractors.  

IIRC Certifications:

  • ​​WRT-Water Damage Restoration Technician

  • ASD-Applied Structural Drying Technician

  • HST-Health and Safety Technician

  • CCT-Carpet Cleaning Technician

  • UFT-Upholstery and Fabric Cleaning Technician

  • AMRT-Applied Microbial Remediation Technician

  • FSRT-Fire/Smoke Restoration Technician

  • OCT-Odor Control Technician

  • CRT-Color Repair Technician

  • RRT-Carpet Repair & Reinstallation

  • MWR-Master Water Retorer

  • MTC-Master Textile Cleaner

  • MFSR-Master Fire & Smoke Restorer

  • TCST-Trauma & Crime Scene Technician

  • HAAG Certified Inspector- Residential Roofing

  • HAAG Certified Inspector - Commercial Roofing

  • OSHA- 10 Hour Certification - General Industry Safety and Health

  • OSHA - 30 - Construction Safety and Health

  • Henkel- WINTeQ Silver Certification for Window and Door Installation

  • Xactware- Level 1 Xactimate Certified; Level 2 Xactimate Certified

  • Lead Safety- Certified Lead Renovator

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Pat Norton
PROJECT MANAGER/OWNER

Pat has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.

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Gene Capatina
PROJECT MANAGER/OWNER

Gene has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.

 

SALES TEAM

Harold Drews
PROJECT MANAGER

Harold began with SunGlo in 2002 after 25 years with the insurance industry. Harold works closely with the insurance carriers and our associated networks to facilitate continued business opportunities.

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Kevin Gotts
SUPERINTENDENT

Kevin has been a part of the Business Development and Customer Service Team at SunGlo for over 15 years. Kevin is responsible for both commercial and residential new business development, customer service and client retention.

Kevin Gotts
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Melanie Teegardin
ASSISTANT

Melanie brings 10 plus years experience in sales, business development and customer service.  She started with SunGlo in 2019 and works closely with insurance agents to assist with the care of their customer’s home or business in a time of crisis.