Meet Our Project Teams

CEO

Chris Merz
CEO
Joining the team in 2019, Chris brings more than 25 years of experience leading a variety of complex organizations.
 
Chris has demonstrated a history of structured and innovative continuous improvement. Whether it be automotive assembly, supply chain or disaster restoration, he has a firm, fair and honest approach to identifying opportunities and implementing solutions that drive improvement and growth.
 
Using a deep knowledge of the lean/six sigma tool box, as well as, his principles of train, teach and coach, Chris endeavors to strengthen and empower every member of the team. 
 
Teamwork generates satisfied employees, and satisfied employees will consistently exceed our customer’s expectations.

Director of Operations

Bob Graham
COO
Bob Graham brings 23 years of construction experience, both in new construction and remodeling projects, to SunGlo.  He is well versed in Framing, Roofing, Siding, Insulation, Drywall, Painting, Wood Foundations, Finish Carpentry, Cabinetry, Concrete Flat Work, Modular Home Installations, and Commercial Construction.  With 10 years of experience at SunGlo and in insurance restoration, Bob has the extensive knowledge and advanced training necessary to effectively oversee the entire production department: Carpentry, Water Mitigation, Contents, Project Teams and Sub-contractors.  
  • HAAG Certified Inspector- Residential Roofing

  • OSHA- 10 Hour Certification - General Industry Safety and Health

  • OSHA - 30 - Construction Safety and Health

  • Henkel- WINTeQ Silver Certification for Window and Door Installation

  • Xactware- Level 1 Xactimate Certified; Level 2 Xactimate Certified

  • Lead Safety- Certified Lead Renovator

IIRC Certifications:

  • ​​WRT-Water Damage Restoration Technician

  • ASD-Applied Structural Drying Technician

  • HST-Health and Safety Technician

  • CCT-Carpet Cleaning Technician

  • UFT-Upholstery and Fabric Cleaning Technician

  • AMRT-Applied Microbial Remediation Technician

  • FSRT-Fire/Smoke Restoration Technician

  • OCT-Odor Control Technician

  • CRT-Color Repair Technician

  • RRT-Carpet Repair & Reinstallation

  • MWR-Master Water Retorer

  • MTC-Master Textile Cleaner

  • MFSR-Master Fire & Smoke Restorer

  • TCST-Trauma & Crime Scene Technician

Team Pat

Pat Norton
PROJECT MANAGER/OWNER
Pat has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.
Kevin Lefere
SUPERINTENDENT
Kevin has a construction management degree from MSU. He specializes in construction, with an impressive 13 years in the industry, and with 12 years in insurance, he's seen it all.
Ryan Norton
ESTIMATOR
Ryan joined SunGlo’s team in 2003 bringing with him an associate degree in Information Technology & Networking and combined with his various field experience he is a valuable contributor to the team. 
Janet Eddings
ASSISTANT
Janet has 9 years of experience with SunGlo and claim intake.  She serves as the assistant for Team Pat and is your main point of contact.
Pat's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, RRT – Carpet Repair & Reinstallation Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, IICRC Advanced Certification in JSR – Journeyman Fire & Smoke and a State of Michigan Builders License.

Team Gene

Gene Capatina
PROJECT MANAGER/OWNER
Gene has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.
Kyle Lennis
SUPERINTENDENT
Kyle started his career at SunGlo in 2007 and brings to the team years of carpentry experience as well as exceptional customer service.
Karen Zacharski
ASSISTANT
After 22 years with SunGlo, Karen has the industry experience to serve as the main point of contact for Team Gene.  Her long history with SunGlo has been a significant positive for her team due to her organizational skill set and work ethic.
Gene's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, & IIRC Advanced Certification in JSR - Journeyman Fire & Smoke.

Team Jon

Jon Kelly
PROJECT MANAGER
Jon has been with SunGlo for 11 years and has served as both an estimator and project manager. He is also a licensed builder.
Dave Bayer
SUPERINTENDENT
With 9 years of industry experience at SunGlo, Dave has earned multiple certifications. He is passionate about quickly and carefully handling each job that comes through Team Jon.
Keith Meeker
ESTIMATOR
Joining SunGlo in 2006, Keith uses his extensive field experience to complete estimates accurately and efficiently.  He has several certifications with IICRC including Master Water Restorer, Master Fire & Smoke Restorer & Journeyman Textile Cleaner.
Cheryl Bauman
ASSISTANT
Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Jon and Team Rip.
Jon's Certifications Include: OSHA 10-hour General Industruy Health & Safety, Certified Lead Renovator and IICRC Certification include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, FSRT – Fire & Smoke Restoration Technician, OCT-Odor Control Technician, TCST-Trauma & Crime Scene Technician, HST-Health & Safety Technician and WRT – Water Damage Restoration Technician.

Team Mark

Mark Lewy
PROJECT MANAGER
Mark has 29 years of experience in the insurance restoration industry and with SunGlo Restoration.  He has a degree in Business Administration from Michigan State University.
John Norton
SUPERINTENDENT
John has been with SunGlo for 21 years and served as the Contents Department Manager for 14 years.  John is IICRC Triple Master Certified.
Keith Meeker
ESTIMATOR
Joining SunGlo in 2006, Keith uses his extensive field experience to complete estimates accurately and efficiently.  He has several certifications with IICRC including Master Water Restorer, Master Fire & Smoke Restorer & Journeyman Textile Cleaner.
Kelli Sims
ASSISTANT
Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams.  She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician. 
Mark's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, WRT – Water Damage Restoration Technician, CCT -Carpet Cleaning Techncian and HST – Health & Safety Technician.

Team Jason

Jason Trudgeon
PROJECT MANAGER
Jason brings years of experience doing tile construction as well as remodeling kitchens and bathrooms. He joined the SunGlo team in 2018 as Project Superintendent.
Adam Haley
SUPERINTENDENT
Adam joined the SunGlo Team as a Project Superintendent bringing with him a background in design and tile construction sales and remodeling. He several has years of experience in customer service and is very detailed orientated.
Patty Childers
ESTIMATOR
Patty brings 7 years of experience in property adjusting. She has earned a Bachelor of Arts in Insurance & Risk Management, Claim Investigation, is Xactimate Level 3 trained and has several IICRC certifications.
Jason's Certifications Include: WRT – Water Damage Restoration Technician, OSHA 10-hour General Industry Safety and Health and Lead Renovator

Team Rip

Rip Repotski
PROJECT MANAGER
Rip has over 17 years of experience in construction industry sales and project management.  He is also certified as a lead renovator and skilled in EPA-approved training and lead-safe work practices.
Lourenzo DaSilva
SUPERINTENDENT
Lourenzo brings 8 years of experience in facility management to SunGlo.  He also brings a true ‘team mentality’ as he served 4 years in the Brazilian Military Police as Lieutenant of a Drug Enforcement Team.
Patty Childers
ESTIMATOR
Patty brings 7 years of experience in property adjusting. She has earned a Bachelor of Arts in Insurance & Risk Management, Claim Investigation, is Xactimate Level 3 trained and has several IICRC certifications.
Cheryl Bauman
ASSISTANT
Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Rip and Team Jon.
Rip's Certifications Include:   10-Hour OSHA General Industry Safety and Health, WRT – Water Restoration Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician,  AMRT-Applied Microbial Remediation Technician, TCST-Trauma & Crime Scene Cleanup Technician, Lead Renovator and Certified Restoration Project Manager

Team Bryan

Bryan Barker
SUPERINTENDENT
Bryan grew up in a family-owned construction business and later owned a custom construction company for 21 years. Bryan brings the expertise necessary to get it all done effectively.
Phil Vermander
SUPERINTENDENT

Phil worked in a family-owned construction business for over 20 years and has handled many remodeling projects throughout his career. His customer service skills will be beneficial when handling each job. With a creative eye and a knack for perfection, Phil will care for your project needs

as if it were his own.

Brady Harrison
ESTIMATOR
Brady joined the SunGlo team bringing with him several years of experience.  He is Xactmate Certified and with several IICRC Certifications, he is a valuable member of the team.
Bryan's Certifications Include: Michigan Builders License, Lead Renovator (licensed to remove and mitigate lead in building structures), Insulation Certification (certified in insulation, values, and proper methods of insulation and ventilation) and OSHA 10-hour General Industry Health and Safety.  His IICRC certifications include: WRT – Water Damage Restoration Technician, AMRT – Applied Microbial Remediation Technician, FSRT-Fire & Smoke Remediation Technician and OCT-Odor Control Technician

Team Brandon

Brandon Wigginton
PROJECT MANAGER
Brandon brings a degree in Construction Management and is OSHA  30-hour Certified in Construction Safety and Health Division. He is very detail oriented in design/construction and offers his expertise and vision to homeowners.
Joe Zimmie
SUPERINTENDENT
Joe has 30 years of experience in the construction industry and 19 years at SunGlo. The experience he brings to SunGlo keeps us one step ahead of the competition.
Joe Bugeia
ESTIMATOR
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Kelli Sims
ASSISTANT
Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams.  She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician. 
Brandon's Certifications Include: 10-Hour OSHA General Industry Safety and Health, 30-Hour OSHA Construction Safety and Health,  Certified Restoration Project Manager and IICRC Certifications include: WRT –water Restoration Technician', AMRT-Applied Microbial Remediation Technician, FSRT-Fire & Smoke Restoration Technician, OCT-Odor Control Technician and TCST-Trauma & Crime Scene Cleanup Technician

Team Contents

Samantha Beard
PROJECT MANAGER
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Dani Perez
SUPERINTENDENT
Dani has been with SunGlo since 1996, and in that time has finished 5 IICRC certifications, as well as mastered the processes of structural and contents mitigation.
TBD
ESTIMATOR
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email: @sungloservices.com
 
 
 
 
 
 
 
 
 
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Inquiries

For any inquiries, questions or commendations about all things fire, smoke, mold or water damage, please call: 800-574-2000 or fill out the following form:

Headquarters:

42860 W 9 Mile Rd,

Novi, MI 48375

Mid-Michigan Office:

4058 North Linden Rd

Flint MI, 48504

Howell Office:

3075 Grand River Avenue

Howell MI, 48843

information@sungloservices.com

Tel: (248) 896-3000

24/7 Emergency Support: 800-574-2000
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