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For any inquiries, questions or commendations about all things fire, smoke, mold or water damage, please call: 800-574-2000 or fill out the following form:


42860 W 9 Mile Rd,

Novi, MI 48375

Mid-Michigan Office:

4058 North Linden Rd

Flint MI, 48504

Howell Office:

3075 Grand River Avenue

Howell MI, 48843


Tel: (248) 896-3000

24/7 Emergency Support: 800-574-2000

Continuing Education & Classes

Education at SunGlo

We are the company that trains the professionals. Our Southeast Michigan Advanced Restoration Training Center provides on-going education for employees, agents, adjusters, other insurance professionals, property managers, occupational therapists, risk managers, facility managers, and IICRC members.

What to Expect From The SMART Center

Our unique and innovative training approach allows us to replicate an environment in which structural damage would occur. We teach how to determine the correct amount of equipment needed to efficiently complete the drying of the building. Our certified training crews flood the SMART Center and then dry out all areas using different methods utilizing the newest technology and industry standards. Open wall areas allow the participants to actually see how drying equipment produces airflow to thoroughly dry a wall interior. The effectiveness of these methods is proven by the fact that the facility has been flooded repeatedly throughout the years without having to replace any of the structural materials.

IICRC Classes
WRT - Water Restoration Technician
Course Description:

This course provides basic education for technicians and other materially interested parties in the science and practice of water damage restoration. Students will learn to be prepared to perform and document typical residential or light commercial water damage restoration projects from start to finish based on IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration.

March 24-26, 2020 (3 Day Course)
FSRT – Fire and Smoke Restoration Technician
Course Description:

The Fire and Smoke Restoration Technician course concentrates on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with a practical approach to managing the job site and how that relates to pricing the job. 

April 21-22, 2020 (2 Day Course)
OCT – Odor Control Technician
Course Description:

The Odor Control Technician course covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. The student will learn how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals. 

April 23, 2020 (1 Day Course)
Fireline Packout & Ultrasonic Tech Training
Course Description:

This Fireline training program was designed to help managers and technicians extract maximum efficiency from their packout and contents processing operations. Utilizing your FIRELINE system correctly enables technicians to restore items currently considered non-restorable utilizing hand cleaning methods. Most importantly implementing the methodologies taught in this workshop will enable your contents team to achieve consistent cleaning quality as well as maximum production and profitability from their FIRELINE processing system ...Read More

May 18-19, 2020 (2 Day Course)
TCST-Trauma and Crime Scene Technician
Course Description:

The Trauma and Crime Scene Technician provides specific information for the proper maintenance and cleaning of trauma and crime scenes. Emphasis is placed on health and safety requirements (including the hands-on donning and doffing of PPE and creating a hazard assessment of the area), structural remediation (cleaning and demo), contents remediation (cleaning and disposal), and the cleaning and disposal of vehicles and industrial machinery (including lockout/tagout and working with industrial site officers). Cleaning and demo equipment will be discussed along with the laws regarding hazardous waste, transport, storage, and disposal.

June 4-5, 2020 (2 Day Course)
CE Classes
Course Description:

This course will focus on Ethical Behavior, specifically how state law directs our actions as insurance agents. The class will be given the framework of ethical behavior and then given the state law specifically. Students will apply this knowledge to examples of unethical behavior. Discussions will include whether or not actions taken were legal and/or ethical.

June 11, 2019
Course Description:

This course will review eligibility as well as explore the different types of homeowners policies.  Key sections will be examined with special emphasis on the 4 main coverages and property exclusions. Lastly the liability section of the homeowners policy will be reviewed.  During the course, various claims scenarios will be introduced and how additional coverages and exclusions may affect those claims.

September 17, 2019
Adjuster Classes

Please check back soon for upcoming adjuster classes.

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