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24/7 Emergency Support: 800 574 2000
Meet Our Project Teams
SALES TEAM
Harold Drews
PROJECT MANAGER
Harold began with SunGlo in 2002 after 25 years with the insurance industry. Harold works closely with the insurance carriers and our associated networks to facilitate continued business opportunities.
email:
drewsh@sungloservices.com
Kevin Gotts
SUPERINTENDENT
Kevin has been a part of the Business Development and Customer Service Team at SunGlo for over 15 years. Kevin is responsible for both commercial and residential new business development, customer service and client retention.
email:
gottsk@sungloserevices.com
Melanie Teegardin
ASSISTANT
Melanie brings 10 plus years experience in sales, business development and customer service. She started with SunGlo in 2019 and works closely with insurance agents to assist with the care of their customer’s home or business in a time of crisis.
TEAM RICK
Rick Lettie
PROJECT MANAGER
Rick brings over 25 years of construction background and served as a Sargent in the United States
Marine Corp. as a Military Policeman and Accident Investigator/Traffic Management Officer. Rick is customer service driven and strives to provide top quality results.
email:
lettier@sungloservices.com
Patrick brings a strong foundation of experience with over 30 years in construction including large projects and nuclear construction. Using his extensive safety training and problem solving skills, Patrick offers the customer piece of mind that their project is being handled with the utmost care and respect.
Karen Zacharski
ASSISTANT
After 22 years with SunGlo, Karen has the industry experience to serve as the main point of contact for Team Gene. Her long history with SunGlo has been a significant positive for her team due to her organizational skill set and work ethic.
email: zacharskik@sungloservices.com
Rick's Certifications Include: Certs: HAAG Residential Roof Inspector, WRT – Water Restoration Technician, ASD – Applied Structural
Drying, AMRT – Applied Microbial Remediation Technician, FSRT - Fire and Smoke Remediation
Technician, OCT - Odor Control Technician, HST – Health and Safety Technician
PRESIDENT
Chris Merz
President
Joining the team in 2019, Chris brings more than 25 years of experience leading a variety of complex organizations.
Chris has demonstrated a history of structured and innovative continuous improvement. Whether it be automotive assembly, supply chain or disaster restoration, he has a firm, fair and honest approach to identifying opportunities and implementing solutions that drive improvement and growth.
Using a deep knowledge of the lean/six sigma tool box, as well as, his principles of train, teach and coach, Chris endeavors to strengthen and empower every member of the team.
Teamwork generates satisfied employees, and satisfied employees will consistently exceed our customer’s expectations.
CHIEF OPERATING OFFICER
Bob Graham
Chief Operating Officer
Bob Graham brings 23 years of construction experience, both in new construction and remodeling projects, to SunGlo. He is well versed in Framing, Roofing, Siding, Insulation, Drywall, Painting, Wood Foundations, Finish Carpentry, Cabinetry, Concrete Flat Work, Modular Home Installations, and Commercial Construction. With 10 years of experience at SunGlo and in insurance restoration, Bob has the extensive knowledge and advanced training necessary to effectively oversee the entire production department: Carpentry, Water Mitigation, Contents, Project Teams and Sub-contractors.
IIRC Certifications:
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WRT-Water Damage Restoration Technician
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ASD-Applied Structural Drying Technician
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HST-Health and Safety Technician
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CCT-Carpet Cleaning Technician
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UFT-Upholstery and Fabric Cleaning Technician
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AMRT-Applied Microbial Remediation Technician
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FSRT-Fire/Smoke Restoration Technician
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OCT-Odor Control Technician
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CRT-Color Repair Technician
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RRT-Carpet Repair & Reinstallation
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MWR-Master Water Retorer
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MTC-Master Textile Cleaner
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MFSR-Master Fire & Smoke Restorer
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TCST-Trauma & Crime Scene Technician
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HAAG Certified Inspector- Residential Roofing
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HAAG Certified Inspector - Commercial Roofing
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OSHA- 10 Hour Certification - General Industry Safety and Health
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OSHA - 30 - Construction Safety and Health
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Henkel- WINTeQ Silver Certification for Window and Door Installation
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Xactware- Level 1 Xactimate Certified; Level 2 Xactimate Certified
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Lead Safety- Certified Lead Renovator
TEAM PAT
Pat Norton
PROJECT MANAGER/OWNER
Pat has 35 years of experience in disaster restoration services. After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.
email: nortonp@sungloservices.com
Jon Bateman
SUPERINTENDENT
Jon has a bachelor’s degree in Environmental Science from Central Michigan University. Joining the
Sunglo family in 2020, Jon brings over a decade of experience in environmental remediation and
restoration.
email: batemanj@sungloservices.com
Janet Eddings
ASSISTANT
Janet has 9 years of experience with SunGlo and claim intake. She serves as the assistant for Team Pat and is your main point of contact.
email: eddingsj@sungloservices.com
Pat's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, RRT – Carpet Repair & Reinstallation Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, IICRC Advanced Certification in JSR – Journeyman Fire & Smoke and a State of Michigan Builders License.
TEAM GENE
Gene Capatina
PROJECT MANAGER/OWNER
Gene has 35 years of experience in disaster restoration services. After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.
email:
capatinag@sungloservices.com
Kyle Lennis
SUPERINTENDENT
Kyle started his career at SunGlo in 2007 and brings to the team years of carpentry experience as well as exceptional customer service.
Zack Rhodes
SUPERINTENDENT
Zack brings with him a Degree from EMU in Construction Management with a minor in business and 6 years of construction experience. Zack strives to always get
jobs done in a professional, quality, and timely manner, while providing great customer service.
Karen Zacharski
ASSISTANT
After 22 years with SunGlo, Karen has the industry experience to serve as the main point of contact for Team Gene. Her long history with SunGlo has been a significant positive for her team due to her organizational skill set and work ethic.
email: zacharskik@sungloservices.com
Gene's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, & IIRC Advanced Certification in JSR - Journeyman Fire & Smoke.
TEAM JON
Jon Kelly
PROJECT MANAGER
Jon has been with SunGlo for 11 years and has served as both an estimator and project manager. He is also a licensed builder.
email:
kellyj@sungloservices.com
Dave Bayer
SUPERINTENDENT
With 9 years of industry experience at SunGlo, Dave has earned multiple certifications. He is passionate about quickly and carefully handling each job that comes through Team Jon.
email:
bayerd@sungloservices.com
Cheryl Bauman
ASSISTANT
Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Jon and Team Rip.
email:
baumanc@sungloservices.com
Jon's Certifications Include: OSHA 10-hour General Industruy Health & Safety, Certified Lead Renovator and IICRC Certification include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, FSRT – Fire & Smoke Restoration Technician, OCT-Odor Control Technician, TCST-Trauma & Crime Scene Technician, HST-Health & Safety Technician and WRT – Water Damage Restoration Technician.
TEAM MARK
Mark Lewy
PROJECT MANAGER
Mark has 29 years of experience in the insurance restoration industry and with SunGlo Restoration. He has a degree in Business Administration from Michigan State University.
email:
lewym@sungloservices.com
John Norton
SUPERINTENDENT
John has been with SunGlo for 21 years and served as the Contents Department Manager for 14 years. John is IICRC Triple Master Certified.
email:
nortonj@sungloservices.com
Janet Eddings
ASSISTANT
Janet has 9 years of experience with SunGlo and claim intake. She serves as the assistant for Team Pat and is your main point of contact.
email: eddingsj@sungloservices.com
Mark's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, WRT – Water Damage Restoration Technician, CCT -Carpet Cleaning Techncian and HST – Health & Safety Technician.
TEAM JASON
Jason Trudgeon
PROJECT MANAGER
Jason brings years of experience doing tile construction as well as remodeling kitchens and bathrooms. He joined the SunGlo team in 2018 as Project Superintendent.
Kelli Sims
ASSISTANT
Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams. She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician.
email:
simsk@sungloservices.com
Jason's Certifications Include: WRT – Water Damage Restoration Technician, OSHA 10-hour General Industry Safety and Health and Lead Renovator
TEAM RIP
Rip Repotski
PROJECT MANAGER
Rip has over 17 years of experience in construction industry sales and project management. He is also certified as a lead renovator and skilled in EPA-approved training and lead-safe work practices.
email:
repotskir@sungloservices.com
Ed McEachern
SUPERINTENDENT
Ed joined SunGlo in 2021 bringing over 20 years of construction experience and a bachelor’s in business management. Ed is OSHA-30 certified and makes safety a priority.
Cheryl Bauman
ASSISTANT
Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Rip and Team Jon.
email:
baumanc@sungloservices.com
Rip's Certifications Include: 10-Hour OSHA General Industry Safety and Health, WRT – Water Restoration Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician, AMRT-Applied Microbial Remediation Technician, TCST-Trauma & Crime Scene Cleanup Technician, Lead Renovator and Certified Restoration Project Manager
TEAM BRYAN
Bryan Barker
PROJECT MANAGER
Bryan grew up in a family-owned construction business and later owned a custom construction company for 21 years. Bryan brings the expertise necessary to get it all done effectively.
email:
barkerr@sungloservices.com
Phil Vermander
SUPERINTENDENT
Phil worked in a family-owned construction business for over 20 years and has handled many remodeling projects throughout his career. His customer service skills will be beneficial when handling each job. With a creative eye and a knack for perfection, Phil will care for your project needs as if it were his own.
Kelli Sims
ASSISTANT
Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams. She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician.
email:
simsk@sungloservices.com
Bryan's Certifications Include: Michigan Builders License, Lead Renovator (licensed to remove and mitigate lead in building structures), Insulation Certification (certified in insulation, values, and proper methods of insulation and ventilation) and OSHA 10-hour General Industry Health and Safety. His IICRC certifications include: WRT – Water Damage Restoration Technician, AMRT – Applied Microbial Remediation Technician, FSRT-Fire & Smoke Remediation Technician and OCT-Odor Control Technician
TEAM CONTENTS
Samantha Beard
PROJECT MANAGER
Samantha brings 10 years as a Senior Contents Adjuster and has experience in consulting, as well as high value contents and antiques.
email:
beards@sungloservices.com
Dani Perez
SUPERINTENDENT
Dani has been with SunGlo since 1996, and in that time has finished 5 IICRC certifications, as well as mastered the processes of structural and contents mitigation.
email:
perezd@sungloserevices.com
Jamie Weed
ASSISTANT
Jamie joined the SunGlo’s Contents team in 2020 and uses her education in business and over 25 years
of customer service to assist her team effectively and efficiently.
email:
weedj@sungloservices.com
TEAM BRANDON
Brandon Wigginton
PROJECT MANAGER
Brandon brings a degree in Construction Management and is OSHA 30-hour Certified in Construction Safety and Health Division. He is very detail oriented in design/construction and offers his expertise and vision to homeowners.
Joe Zimmie
SUPERINTENDENT
Joe has 30 years of experience in the construction industry and 19 years at SunGlo. The experience he brings to SunGlo keeps us one step ahead of the competition.
email:
zimmiej@sungloservices.com
Todd Gillum
SUPERINTENDENT
Todd brought 25 years of construction background when he joined the SunGlo team in 2018 as a lead
carpenter. Todd focuses on the homeowners needs with his hands-on approach and attention to detail.
email:
gillumt@sungloservices.com
Kelli Sims
ASSISTANT
Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams. She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician.