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Meet Our Project Teams
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Pat Norton
Co-Owner and Co-Founder
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Gene Capatina
Co-Owner and Co-Founder

As co-owners and founders of SunGlo Restoration Services, Gene and Pat possess 80+ years of combined experience in all facets of disaster restoration services. After completing thousands of claims that range from small residential to large commercial loses, they have become industry leaders in managing restoration/construction projects, estimating, insurance coverage, and exceptional customer service.


Between Pat and Gene, they have the following restoration industry certifications:

AMRT - Applied Microbial Remediation Technician, ASD - Applied

Structural Drying Technician, FSRT - Fire & Smoke Restoration Technician, HST - Health & Safety Technician, OCT - Odor Control Technician, RRT - Carpet Repair & Reinstallation Technician, UFT - Upholstery & Fabric Cleaning Technician, and WRT - Water Damage Restoration Technician, lICRC Advanced Certification in SR - Journeyman Fire & Smoke and a State of Michigan Builders License

Steve Duffy
Director of Field Operations

Steve Duffy is an experienced business leader with extensive knowledge in sales, customer service, finance, process engineering, and operations management.  He previously owned and operated his own company for 17 years and later held various director positions for an international automotive supplier. 


With a combination of C-Level and Engineering experiences, Steve is enabling SunGlo to provide the highest quality of technical restoration services possible to our customers.  As the Director of the Field Operations organization, Steve is responsible for directing the Contents, Water Mitigation, Carpentry, and Facilities departments. He obtained a bachelor’s degree from SUNY Maritime College (New York) in Marine and Nuclear Engineering.

Will McFarland
Director of Project Delivery

Will is an accomplished, self-driven, C-level executive with over 18 years of operational experience in the restoration and construction industry.

With his servant leadership style, Will has an outstanding record of success in leading organizational change, improving operational efficiencies and delivering results while utilizing entrepreneurial, strategic styles of team management.  His unique combination of C-Level experience and running multi-million-dollar projects, as a boots on the ground Project Manager, are instrumental in leading our Project Delivery team to provide the best service possible to our customers.  Will directs our Project Delivery organization which encompasses Project Management, Estimating, Project Administration, Program Administration, and Sub-Contractor Management. He obtained a bachelor’s degree from Ohio University with a major in Psychology and minor in Organizational Psychology.

Sales Team


Harold Drews
Harold Drews

Harold began with SunGlo in 2002 and has over 40+ years in the insurance industry. His excellence in relationship building and attention to detail has led to Harold being instrumental in SunGlo’s overall growth and reach as a company. He works closely with the insurance carriers, TPAs, and our associated networks to facilitate continued business opportunities.

Anthony Capatina

Anthony joined the SunGlo team full time in 2021, but has been immersed in the industry and family business since birth. He worked for SunGlo and ERS prior to attending the University of Michigan where he received his bachelor’s degree. Anthony brings experience in corporate sales/sales operations having secured multiple million-dollar contracts while working in the software industry. At SunGlo, his responsibilities include sales operations and new business development.

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