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24/7 Emergency Support: 800 574 2000
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Meet Our Project Teams
Pat Norton
Co-Owner and Co-Founder
As a co-founder of SunGlo, Pat possesses 40+ years of experience in all facets of disaster restoration services. After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, insurance coverage, and proven customer service. Aside from his duties as owner, Pat leads a project team for SunGlo that handles large commercial and residential losses.
Pat's Certifications Include:
AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, RRT – Carpet Repair & Reinstallation Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, IICRC Advanced Certification in JSR – Journeyman Fire & Smoke and a State of Michigan Builders License.
Gene Capatina
Co-Owner and Co-Founder
As a co-founder of SunGlo, Gene possesses 40+ years of experience in all facets of disaster restoration services. After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, insurance coverage, and proven customer service. Aside from his duties as owner, Gene leads a project team for SunGlo that handles large commercial and residential losses.
Gene's Certifications Include:
AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, & IIRC Advanced Certification in JSR - Journeyman Fire & Smoke
Bob Graham
Chief Operating Officer
Bob Graham brings 23 years of construction experience, both in new construction and remodeling projects, to SunGlo. He is well versed in Framing, Roofing, Siding, Insulation, Drywall, Painting, Wood Foundations, Finish Carpentry, Cabinetry, Concrete Flat Work, Modular Home Installations, and Commercial Construction. With 10 years of experience at SunGlo and in insurance restoration, Bob has the extensive knowledge and advanced training necessary to effectively oversee the entire production department: Carpentry, Water Mitigation, Contents, Project Teams and Sub-contractors.
IIRC Certifications:
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WRT-Water Damage Restoration Technician
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ASD-Applied Structural Drying Technician
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HST-Health and Safety Technician
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CCT-Carpet Cleaning Technician
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UFT-Upholstery and Fabric Cleaning Technician
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AMRT-Applied Microbial Remediation Technician
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FSRT-Fire/Smoke Restoration Technician
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OCT-Odor Control Technician
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CRT-Color Repair Technician
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RRT-Carpet Repair & Reinstallation
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MWR-Master Water Retorer
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MTC-Master Textile Cleaner
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MFSR-Master Fire & Smoke Restorer
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TCST-Trauma & Crime Scene Technician
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HAAG Certified Inspector- Residential Roofing
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HAAG Certified Inspector - Commercial Roofing
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OSHA- 10 Hour Certification - General Industry Safety and Health
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OSHA - 30 - Construction Safety and Health
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Henkel- WINTeQ Silver Certification for Window and Door Installation
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Xactware- Level 1 Xactimate Certified; Level 2 Xactimate Certified
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Lead Safety- Certified Lead Renovator
Will McFarland
Director of Field Operations
Will is an accomplished, driven, C-level executive with extensive operational experience over his 18-years in the restoration and construction industry. He graduated from Ohio University with a bachelor’s degree. With his servant leadership style, Will has an outstanding record of success in increasing revenue & growth, reducing costs and maximizing both internal and external ROI. He brings the unique combination of C-Level experience and running multi-million-dollar projects as a boots on the ground Project Manager. Will oversees our field operations consisting of Water Mitigation, Contents, and Carpentry.
SALES TEAM
Harold Drews
SALES REPRESENTATIVE
Harold began with SunGlo in 2002 and has over 40+ years in the insurance industry. His excellence in relationship building and attention to detail has led to Harold being instrumental in SunGlo’s overall growth and reach as a company. He works closely with the insurance carriers, TPAs, and our associated networks to facilitate continued business opportunities.
email:
drewsh@sungloservices.com
Kevin Gotts
SALES REPRESENTATIVE
Kevin has been a part of the Sales team at SunGlo for 15+ years. He brings a wealth of knowledge
surrounding the insurance restoration industry. Kevin’s persistence and drive have helped SunGlo add and maintain key commercial relationships. He is responsible for both commercial and residential new business development and client retention.
email:
gottsk@sungloserevices.com
Anthony Capatina
SALES REPRESENTATIVE
Anthony joined the SunGlo team full time in 2021, but has been immersed in the industry and family business since birth. birth. He worked for SunGlo and ERS prior to attending the University of Michigan where he received his bachelor’s degree. Anthony brings experience in corporate sales/sales operations having secured multiple million-dollar contracts while working in the software industry. At SunGlo, his responsibilities include sales operations and new business development.