Meet Our Project Teams

PRESIDENT

Chris Merz
President

Joining the team in 2019, Chris brings more than 25 years of experience leading a variety of complex organizations.

 

Chris has demonstrated a history of structured and innovative continuous improvement. Whether it be automotive assembly, supply chain or disaster restoration, he has a firm, fair and honest approach to identifying opportunities and implementing solutions that drive improvement and growth.

 

Using a deep knowledge of the lean/six sigma tool box, as well as, his principles of train, teach and coach, Chris endeavors to strengthen and empower every member of the team. 

 

Teamwork generates satisfied employees, and satisfied employees will consistently exceed our customer’s expectations.

CHIEF OPERATING OFFICER

Bob Graham
Chief Operating Officer

Bob Graham brings 23 years of construction experience, both in new construction and remodeling projects, to SunGlo.  He is well versed in Framing, Roofing, Siding, Insulation, Drywall, Painting, Wood Foundations, Finish Carpentry, Cabinetry, Concrete Flat Work, Modular Home Installations, and Commercial Construction.  With 10 years of experience at SunGlo and in insurance restoration, Bob has the extensive knowledge and advanced training necessary to effectively oversee the entire production department: Carpentry, Water Mitigation, Contents, Project Teams and Sub-contractors.  

IIRC Certifications:

  • ​​WRT-Water Damage Restoration Technician

  • ASD-Applied Structural Drying Technician

  • HST-Health and Safety Technician

  • CCT-Carpet Cleaning Technician

  • UFT-Upholstery and Fabric Cleaning Technician

  • AMRT-Applied Microbial Remediation Technician

  • FSRT-Fire/Smoke Restoration Technician

  • OCT-Odor Control Technician

  • CRT-Color Repair Technician

  • RRT-Carpet Repair & Reinstallation

  • MWR-Master Water Retorer

  • MTC-Master Textile Cleaner

  • MFSR-Master Fire & Smoke Restorer

  • TCST-Trauma & Crime Scene Technician

  • HAAG Certified Inspector- Residential Roofing

  • HAAG Certified Inspector - Commercial Roofing

  • OSHA- 10 Hour Certification - General Industry Safety and Health

  • OSHA - 30 - Construction Safety and Health

  • Henkel- WINTeQ Silver Certification for Window and Door Installation

  • Xactware- Level 1 Xactimate Certified; Level 2 Xactimate Certified

  • Lead Safety- Certified Lead Renovator

TEAM PAT

Pat Norton
PROJECT MANAGER/OWNER

Pat has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.

Kevin Lefere
SUPERINTENDENT

Kevin has a construction management degree from MSU. He specializes in construction, with an impressive 13 years in the industry, and with 12 years in insurance, he's seen it all.

Darlene Perigo
SUPERINTENDENT

Darlene has 10 years of insurance restoration experience at SunGlo. While on Team Pat, she has experience in large loss and multiple dwelling projects.

Janet Eddings
ASSISTANT

Janet has 9 years of experience with SunGlo and claim intake.  She serves as the assistant for Team Pat and is your main point of contact.

Pat's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, RRT – Carpet Repair & Reinstallation Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, IICRC Advanced Certification in JSR – Journeyman Fire & Smoke and a State of Michigan Builders License.

TEAM GENE

Gene Capatina
PROJECT MANAGER/OWNER

Gene has 35 years of experience in disaster restoration services.  After completing thousands of claims that range from small to large commercial loss, he is an industry leader in project management, estimating, and proven customer service.

Kyle Lennis
SUPERINTENDENT

Kyle started his career at SunGlo in 2007 and brings to the team years of carpentry experience as well as exceptional customer service.

Karen Zacharski
ASSISTANT

After 22 years with SunGlo, Karen has the industry experience to serve as the main point of contact for Team Gene.  Her long history with SunGlo has been a significant positive for her team due to her organizational skill set and work ethic.

Gene's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying Technician, FSRT – Fire & Smoke Restoration Technician, HST – Health & Safety Technician, OCT – Odor Control Technician, UFT – Upholstery & Fabric Cleaning Technician, and WRT – Water Damage Restoration Technician, & IIRC Advanced Certification in JSR - Journeyman Fire & Smoke.

TEAM JON

Jon Kelly
PROJECT MANAGER

Jon has been with SunGlo for 11 years and has served as both an estimator and project manager. He is also a licensed builder.

Dave Bayer
SUPERINTENDENT

With 9 years of industry experience at SunGlo, Dave has earned multiple certifications. He is passionate about quickly and carefully handling each job that comes through Team Jon.

Cheryl Bauman
ASSISTANT

Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Jon and Team Rip.

Jon's Certifications Include: OSHA 10-hour General Industruy Health & Safety, Certified Lead Renovator and IICRC Certification include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, FSRT – Fire & Smoke Restoration Technician, OCT-Odor Control Technician, TCST-Trauma & Crime Scene Technician, HST-Health & Safety Technician and WRT – Water Damage Restoration Technician.

TEAM MARK

Mark Lewy
PROJECT MANAGER

Mark has 29 years of experience in the insurance restoration industry and with SunGlo Restoration.  He has a degree in Business Administration from Michigan State University.

John Norton
SUPERINTENDENT

John has been with SunGlo for 21 years and served as the Contents Department Manager for 14 years.  John is IICRC Triple Master Certified.

Janet Eddings
ASSISTANT

Janet has 9 years of experience with SunGlo and claim intake.  She serves as the assistant for Team Pat and is your main point of contact.

Mark's Certifications Include: AMRT – Applied Microbial Remediation Technician, ASD – Applied Structural Drying, WRT – Water Damage Restoration Technician, CCT -Carpet Cleaning Techncian and HST – Health & Safety Technician.

TEAM JASON

Jason Trudgeon
PROJECT MANAGER

Jason brings years of experience doing tile construction as well as remodeling kitchens and bathrooms. He joined the SunGlo team in 2018 as Project Superintendent.

David Cudney
SUPERINTENDENT

David previously owned his own Construction Company and brings over 20 years of building and remodeling experience.  David is a License Builder for the State of Michigan and is OSHA-30 certified.

Kelli Sims
ASSISTANT

Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams.  She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician. 

Jason's Certifications Include: WRT – Water Damage Restoration Technician, OSHA 10-hour General Industry Safety and Health and Lead Renovator

TEAM RIP

Rip Repotski
PROJECT MANAGER

Rip has over 17 years of experience in construction industry sales and project management.  He is also certified as a lead renovator and skilled in EPA-approved training and lead-safe work practices.

Lourenzo DaSilva
SUPERINTENDENT

Lourenzo brings 8 years of experience in facility management to SunGlo.  He also brings a true ‘team mentality’ as he served 4 years in the Brazilian Military Police as Lieutenant of a Drug Enforcement Team.

Cheryl Bauman
ASSISTANT

Cheryl has a Bachelor of Science in Occupational Therapy and brings to her team 20 years of experience in customer service. She has been with SunGlo 4 years and works with Team Rip and Team Jon.

Rip's Certifications Include:   10-Hour OSHA General Industry Safety and Health, WRT – Water Restoration Technician, FSRT – Fire & Smoke Restoration Technician, OCT – Odor Control Technician,  AMRT-Applied Microbial Remediation Technician, TCST-Trauma & Crime Scene Cleanup Technician, Lead Renovator and Certified Restoration Project Manager

TEAM BRYAN

Bryan Barker
SUPERINTENDENT

Bryan grew up in a family-owned construction business and later owned a custom construction company for 21 years. Bryan brings the expertise necessary to get it all done effectively.

Phil Vermander
SUPERINTENDENT

Phil worked in a family-owned construction business for over 20 years and has handled many remodeling projects throughout his career. His customer service skills will be beneficial when handling each job. With a creative eye and a knack for perfection, Phil will care for your project needs as if it were his own.

Kelli Sims
ASSISTANT

Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams.  She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician. 

Bryan's Certifications Include: Michigan Builders License, Lead Renovator (licensed to remove and mitigate lead in building structures), Insulation Certification (certified in insulation, values, and proper methods of insulation and ventilation) and OSHA 10-hour General Industry Health and Safety.  His IICRC certifications include: WRT – Water Damage Restoration Technician, AMRT – Applied Microbial Remediation Technician, FSRT-Fire & Smoke Remediation Technician and OCT-Odor Control Technician

TEAM BRANDON

Brandon Wigginton
PROJECT MANAGER

Brandon brings a degree in Construction Management and is OSHA  30-hour Certified in Construction Safety and Health Division. He is very detail oriented in design/construction and offers his expertise and vision to homeowners.

Joe Zimmie
SUPERINTENDENT

Joe has 30 years of experience in the construction industry and 19 years at SunGlo. The experience he brings to SunGlo keeps us one step ahead of the competition.

Kelli Sims
ASSISTANT

Kelli serves as the manager for all of the SunGlo assistants and also works with several project teams.  She has been with SunGlo for 9 years and is IICRC certified in WRT-Water Damage Restoration Technician. 

Brandon's Certifications Include: 10-Hour OSHA General Industry Safety and Health, 30-Hour OSHA Construction Safety and Health,  Certified Restoration Project Manager and IICRC Certifications include: WRT –water Restoration Technician', AMRT-Applied Microbial Remediation Technician, FSRT-Fire & Smoke Restoration Technician, OCT-Odor Control Technician and TCST-Trauma & Crime Scene Cleanup Technician

TEAM CONTENTS

Samantha Beard
PROJECT MANAGER

Samantha brings 10 years as a Senior Contents Adjuster and has experience in consulting, as well as high value contents and antiques.

Dani Perez
SUPERINTENDENT

Dani has been with SunGlo since 1996, and in that time has finished 5 IICRC certifications, as well as mastered the processes of structural and contents mitigation.

Dana Carrico
ASSISTANT

Dana has been with SunGlo for 5 years starting as a Contents Technician and serves as the administrative assistant for the Contents Department.  She brings a background in Mortgages and Real estate. 

SALES TEAM

Harold Drews
PROJECT MANAGER

Harold began with SunGlo in 2002 after 25 years with the insurance industry. Harold works closely with the insurance carriers and our associated networks to facilitate continued business opportunities.

Kevin Gotts
SUPERINTENDENT

Kevin has been a part of the Business Development and Customer Service Team at SunGlo for over 15 years. Kevin is responsible for both commercial and residential new business development, customer service and client retention.

Melanie Teegardin
ASSISTANT

Melanie brings 10 plus years experience in sales, business development and customer service.  She started with SunGlo in 2019 and works closely with insurance agents to assist with the care of their customer’s home or business in a time of crisis.

 
 
 
 
 
 
 
 
 
 
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Inquiries

For any inquiries, questions or commendations about all things fire, smoke, mold or water damage, please call: 800-574-2000 or fill out the following form:

Headquarters:

42860 W 9 Mile Rd,

Novi, MI 48375

Mid-Michigan Office:

4058 North Linden Rd

Flint MI, 48504

Howell Office:

3075 Grand River Avenue

Howell MI, 48843

information@sungloservices.com

Tel: (248) 896-3000

24/7 Emergency Support: 800-574-2000
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